Accessibility

1. Our Accessibility Commitment

PrimeJobBank aims to provide users with equitable access to its website, information and services.

Our accessibility efforts are guided by:

• The Accessibility for Manitobans Act;
• Manitoba’s Accessible Information and Communication Standard;
• Manitoba’s Accessible Customer Service Standard, where applicable;
• The Web Content Accessibility Guidelines, WCAG 2.1 Level AA; and
• Applicable requirements under Manitoba’s Human Rights Code.

We will continue reviewing and improving the website as technologies, accessibility standards and user needs evolve.

2. Accessibility Measures

PrimeJobBank seeks to incorporate accessibility into the design, development and maintenance of the website.

Our accessibility measures may include:

• Using clear headings and a logical page structure;
• Providing descriptive text for important images;
• Using readable fonts and sufficient colour contrast;
• Supporting keyboard navigation where reasonably possible;
• Using descriptive links instead of unclear link wording;
• Allowing users to enlarge text through browser controls;
• Designing pages to work across desktop, tablet and mobile devices;
• Using labels and instructions for online forms;
• Avoiding unnecessary flashing, movement or time-limited content;
• Reviewing newly published or significantly updated content for accessibility;
• Considering compatibility with commonly used assistive technologies; and
• Responding to accessibility concerns and requests for assistance.

3. Accessible Formats and Communication Supports

Information available through PrimeJobBank may be provided in an accessible format or with communication support upon request, where reasonably possible.

When we receive a request, we will consult with the person making the request to understand the barrier and identify an appropriate format or support.

Accessible formats or supports may include:

• Electronic text documents;
• Plain-language information;
• Large-print documents;
• Information provided by email;
• Assistance completing or understanding an online process;
• An alternative method of receiving information when a website feature is temporarily inaccessible; or
• Other reasonable formats or communication supports based on the person’s needs.

Accessible formats and communication supports will be provided in a timely manner and without an additional accessibility-related charge.

4. Using the Website

Users may use the accessibility features available through their browser, operating system or assistive technology.

Depending on your device, you may be able to:

• Increase or decrease the text size;
• Zoom the entire webpage;
• Navigate using a keyboard;
• Use screen-reader software;
• Use voice-recognition or voice-control software;
• Adjust colour, contrast or display settings; and
• Use browser extensions or other accessibility tools.

The exact controls available depend on your browser, device, operating system and assistive technology.

5. Job Postings and Employer Content

Job postings, employer descriptions, logos and other recruitment materials may be submitted by independent employers.

PrimeJobBank encourages employers to provide clear, accurate and accessible job-posting information. However, employer-submitted content may not always meet the same accessibility standards as content created directly by PrimeJobBank.

Users who experience difficulty accessing an employer’s job posting or application information may contact PrimeJobBank. We will review the concern and, where reasonably possible, assist the user or ask the employer to provide accessible information.

6. Third-Party Content and Services

PrimeJobBank may contain links to employer websites, application portals, social-media services, maps, videos, documents, plugins or other third-party content.

We do not control the accessibility of independent third-party websites or services. Their accessibility is governed by their own technologies, practices and policies.

Users who encounter an accessibility barrier involving third-party content may contact us. We will consider whether an alternative method of providing the relevant information is reasonably available.

7. Known Limitations

PrimeJobBank is an evolving platform. Although we work to improve accessibility, some content or features may not yet be fully accessible to every user or assistive technology.

Possible limitations may include:

• Older pages or documents created before accessibility updates;
• Employer-submitted images, logos or job descriptions;
• Third-party plugins and embedded services;
• PDF or other uploaded documents;
• CAPTCHA or automated security tools;
• Dashboard, registration or application features supplied by external software providers; and
• Temporary technical issues caused by website updates or maintenance.

Identifying a limitation does not mean that every listed issue is currently present. These are areas that may require ongoing monitoring and improvement.

8. Alternative Access to Services

If a website feature cannot be accessed because of a disability-related barrier, contact PrimeJobBank so that we can consider another reasonable way to provide the information or service.

Alternative assistance may depend on the nature of the requested service, the technology involved and the information required.

9. Accessibility Feedback

PrimeJobBank welcomes feedback about the accessibility of its website, information and services.

You may contact us to:

• Report an accessibility barrier;
• Request information in an accessible format;
• Request communication support;
• Suggest an accessibility improvement;
• Report difficulty using a form or account feature; or
• Ask a question about this accessibility statement.

Please include enough information to help us identify the issue, including the relevant page address, feature or job posting where possible.

We will review accessibility feedback and take reasonable corrective action where appropriate. We may contact you for additional information or to discuss a suitable accommodation.

10. Response to Accessibility Requests

PrimeJobBank will make reasonable efforts to acknowledge and respond to accessibility requests in a timely manner.

The time required to respond may depend on the nature and complexity of the request, the requested format, the technology involved and whether information must be obtained from an employer or third-party provider.

Where the requested format or support cannot reasonably be provided, we will discuss another available method that may address the accessibility barrier.

11. Ongoing Improvement

Accessibility is an ongoing process. PrimeJobBank may periodically:

• Review website pages and forms;
• Assess newly added website features;
• Correct accessibility issues that are identified;
• Review feedback received from users;
• Update accessibility-related procedures;
• Work with website developers and service providers; and
• Update this accessibility statement to reflect material changes.

12. Changes to This Accessibility Statement

PrimeJobBank may update this statement periodically to reflect changes to the website, accessibility practices, technology or applicable legal requirements.

The revised version will be posted on this page with an updated “Last updated” date.